Shipping Notices & Product Statuses

 Please see general shipping notices and product statuses. We will add, remove & edit item as needed to keep information as up to date as possible. Please note that if your order contains a pre-order item that it will ship once ALL items are available.

 

2024 Holiday Deadline & Schedule (updated: 12/20/24)

The deadline to order in stock items (non-print on demand, non-pre-order) is Tuesday, December 17th by 9:00am ET for deliver in the continental US by Christmas (this deadline has passed - if your order number is higher than NSM163313 it was not placed before the deadline). We cannot guarantee delivery time on print on demand, pre-order, Media Mail, or international orders.

Need your order sooner? We have express shipping options for the holidays that includes express production for print on demand items (still excludes pre-orders). Express shipping is only available in the Continental US (no-PO Boxes).

  • Tue, 12/17 by 9:00am ET - standard shipping deadline (in stock items only)
  • Thu, 12/19 by noon ET - 3-Day Express deadline 
  • Fri, 12/20 by noon ET - 2-Day Express deadline
  • Mon, 12/23 by 9:00am ET - standard shipping BEFORE holiday break (will not arrive by Christmas)
  • Mon, 12/23 by noon ET - Next Day Express deadline

Please be aware that orders may experience shipping delays outside of our control once they leave our warehouse that we cannot be held responsible for if they effect delivery time. Thanks for understanding and have a good holiday season!

We'll be closed for Holiday break & FYA Fest from Tuesday, December 24th (Christmas Eve) through Sunday, January 5th. Orders placed during this time will begin to ship when we return on Monday, January 6th. We'll have partial staff Thursday, January 2nd And Friday, January 3rd beginning to pack orders from the break, but customer service will not return til the 6th. If you're in Florida for FYA Fest swing by our booth and say hello!

Additionally orders placed during November & December 2024 will be eligible for return/exchange until January 14th, 2025.

 

 

Product Delays & Issues / Processing Times (updated: 12/17/24)

Due to ongoing international vinyl delays and other supply chain issues we've created this page to give the latest updates we have on delayed items. Any information we have here is the latest update we have from the band, label, or vendor.

  • Shades Of War - Out Of Destruction cassette - Production delay. Awaiting updated ETA.

If you do not see an item you pre-order here, we have not yet been notified of any delays on it. If you would like to pay an additional shipping charge to split your pre-order items out into a separate shipment please contact customer service with your order number. 

    Standard order processing time is 1-2 business days for in stock orders & 2-4 business days for orders containing Print On Demand items. Current order processing time is:

    • In stock orders: 1-2 business days
    • Print On Demand orders: 3-5 business days

    Please be aware that any shipping times listed at checkout are estimated transit times and do not include processing time. 

     

       

     

    Russia/Ukraine/Belarus (updated: 3/21/24)

     

    US shipping carriers in our network have temporarily halted service to Russia & Belarus. Limited service has been restored to Ukraine, but customers MUST select FedEx International Priority shipping at checkout. 

     

     

    General Shipping Notice (updated: 6/22/22)

    Due to the general state of the world and shipping since 2020 (increased volume load on postal carriers, massive flight delays and cancellations, local shipping restrictions for many territories, rising gas/shipping/product costs, product shortages, global manufacturing and customs clearance delays, etc); please be aware that shipments may be delayed in transit. Any shipping methods and time estimates given at checkout are subject to change without notice due to this. Items marked "print on demand" or "direct to garment" may see additional delays. Items marked pre-order that experience significant delays may see the shipping method changed due to the method selected at checkout no longer being available or having massively increased in cost since time of order. We will do our best to get your items out as quickly as possible, but we cannot guarantee any arrival dates and customer service can not take any action for delays outside of our control.


    We ship worldwide, but timing for international orders is completely out of our control and we can make no delivery estimates for international shipments at this time. Most international shipments have been arriving within 14-30 days, but some destinations or extended circumstances have seen packages in transit for 90-120 days before delivery. Standard USPS tracking does not give regular item updates once items leave the US, so it may look like your order is stuck in one place for an extended time while it is actually in transit to you. Additionally some areas may need to ship via alternate shipping methods than selected due to local regulations.

    If your order experiences any shipping delays please contact the appropriate carrier before reaching out to customer service as they will be able to get you more up to date information or take action faster than we can.

    Thank you!
    The Night Shift Merch Staff